Privacy Policy

Our Commitment to Your Privacy

At QuickStart Paramount Towing, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you use our services, we collect information that helps us serve you better:

• Your name, phone number, and email address when you contact us
• Your vehicle information including make, model, and license plate
• Your location when you request service
• Payment information when you pay for services
• Details about the service provided to your vehicle

How We Use Your Information

We use the information we collect to:

• Provide you with towing and roadside assistance services
• Send you service updates and arrival time estimates
• Process payments for services rendered
• Keep records of services provided to your vehicle
• Improve our services and customer experience
• Comply with legal requirements and insurance documentation

Information Sharing

We don't sell your personal information to anyone. We may share your information only in these specific situations:

• With insurance companies when you file a claim related to our services
• With law enforcement when required by law
• With payment processors to complete your transactions
• With repair shops or storage facilities where your vehicle is delivered

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we can't guarantee absolute security of your data.

Website and Cookies

Our website may use cookies and similar technologies to improve your browsing experience. These help us understand how visitors use our site and allow certain features to work properly. You can control cookies through your browser settings.

Your Rights

You have the right to:

• Ask what personal information we have about you
• Request corrections to your information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications

Information Retention

We keep your information for as long as necessary to provide services, maintain records for legal and insurance purposes, and comply with applicable laws. Service records are typically kept for several years.

Children's Privacy

Our services are not directed at children under 13, and we don't knowingly collect information from children.

Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we'll update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information, please contact us: